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FAQs

ENA Courses

Frequently Asked Questions

What platform do you use for the virtual course?

We use the Zoom platform. We HIGHLY recommend that you download zoom on your laptop/desktop computer AND test the audio and video (it is very difficult to take this course via phone or small tablet; hence our recommendation is to use a desktop computer/laptop). It is ideal for testing Zoom on your computer BEFORE the course; those who do not often run into issues at course time. Here is a link to test Zoom on your computer. https://zoom.us/test

How do you perform the practical testing for this course?

The physical testing is performed virtually live, via zoom, by displaying a mock patient and equipment over Zoom AND providing you with a testing scenario. This is done 1:1 with a faculty member. You, optionally, can use a doll or live person at your location. The student will then guide the instructor through the scenario, indicating the correct course of assessment and actions for that patient. The student is objectively scored based upon their responses. We will have done multiple practice scenarios during the class following the A-J mnemonic, so you will be very familiar with the process and the structure. The practice scenarios are very interactive, and most students feel prepared for testing. Most students do well and enjoy the relaxed-friendly format focused on the objectives. Remember, we’re here to help you succeed in the course, yet you must pre-study the course to get through.

How do I take the written exam for this course?

The written exam is done online, after the live portion of the course. After you have passed the practical portion (see above), you then are able to log on to your ENA account and complete the course and faculty evaluation, then you have access to the written exam. You will have seven days to begin the exam. (50 questions, multiple-choice, 2-hours to complete, two attempts, 80% to pass). By doing the written exam “outside” of the course, you can focus more on what’s needed in the class and reduce any exam-taking stress. Note: the exam is OPEN-BOOK, yet requires study from the course, pre-course modules, textbooks, and practice stations.

I'm a travel nurse, and I'm in a hurry to get my card. How soon can I start my exam and get my card?

You can start your exam as soon as your complete the practical testing for the course. Your course director will enter your score on the ENA website; providing you pass the station, then you will have access to the written exam. Once you have completed the course, the card will be available, in your account, on ENA’s website.

I'm a brand-new nurse. Can I take this course online/via Zoom?

Absolutely,  but do know this is an intense course. You will need ample time to study for this program.

I do not have any ED experience. Can I take this course?

Absolutely, but do know this is an intense course. You will need ample time to study for this program. Moreover, this course is great for those who do not work in a major trauma center (or pediatric ED). This program builds upon basic concepts, and before long, you have developed a sound structured assessment.

How do I receive my card?

Upon successful completion (see below for criteria), you will be able to access your card and certificate via “my courses” on your ENA account.. The ENA’s website is a great resource as it will be available to you online, and no more waiting for a training center to issue your card.

How do I receive my contact hours?

Upon completion of the course, you can print your CEU certificate from your account and you will print/reprint copies of your contact hours certificates.

Can I use my textbook for the written exam?

Yes, the written exam is an open-book exam, yet do know that that questions are well-written by ENA and require that you have internalized the concepts from the course to answer the questions.

How long after the course do I have to take the exam?

You have seven calendar days to take the exam. Those who do not take the exam are marked incomplete (failed) by ENA.

Can you extend my time to take the written exam?

ENA does not permit us to allow any extensions in the period to take your exam. We encourage you to contact ENA if you have questions about their exam, course modules, etc. (800) 942-0011. If you were to have internet access issues, or extenuating circumstances, please do reach out to them.

What happens if I fail both attempts of the exam?

ENA does not permit another attempt without re-enrolling in another course.

Do you offer other ENA programs?

We offer both popular ENA programs (TNCC and ENPC).

Do I need the textbook to start the pre-course modules?

No, you don’t need the course textbook to start the modules. However, we recommend that you do have it.. We, therefore, implore you to begin the online pre-course modules as soon as you gain access to them, as these modules will cover the core portion of the course (The A-J assessment).

I ordered a textbook, and it has not arrived? What can I do?

If you ordered an eBook, please check your junk or spam for the ebook email. This email will contain your ebook code and link to access the text. If you ordered a print book and the 21 day delivery time frame has passed, please email us at nurse911training@gmail.com and we can assist you..